Terms of Service

“Norruva.org gives you the knowledge. Norruva.com gives you the tools.”

1. Agreement

By accessing Norruva.com or signing up for the platform, you agree to these terms. If you don’t agree, please don’t use the service.

2. What Norruva is

Norruva is a pilot-stage platform that helps brands generate, manage, and verify Digital Product Passports under EU regulations (including the upcoming 2027 DPP mandates). The service is currently in pilot — features may change, break, or be removed without notice.

3. Eligibility

You must be at least 18 and have authority to bind your organization to these terms. The service is intended for businesses, not consumers.

4. Your account

You’re responsible for keeping your password safe. You’re responsible for everything that happens under your account. Tell us right away if you suspect unauthorized access — security@norruva.com.

5. Acceptable use

You agree not to:

• Use the service to break the law
• Reverse-engineer, scrape, or systematically extract data
• Attack, disrupt, or probe our infrastructure
• Upload anything you don’t have rights to
• Impersonate others
• Resell or sublicense the service without our written consent

6. Your content

You own your data. You give us a license to host, process, and display it as needed to run the service. We don’t claim any ownership of the product information, supply chain data, or DPP content you upload.

7. Our content

We own the platform — code, design, trademarks, logos, and the Norruva Passport spec. You may use the public-facing site (Norruva.com and Norruva.org) for normal browsing, but you can’t copy, modify, or redistribute our IP without permission.

8. Pilot disclaimers

The service is provided “as is”. During pilot, we make no guarantees about uptime, accuracy of regulatory guidance, or fitness for any specific compliance purpose. Norruva is not a law firm. Nothing on this site is legal advice — for binding compliance opinions, consult qualified counsel.

9. Limitation of liability

To the maximum extent permitted by law, Norruva is not liable for indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business opportunity. Our total liability for any claim arising from these terms is capped at €100 or the amount you’ve paid us in the past 12 months, whichever is greater.

10. Termination

You can stop using the service at any time. We can suspend or terminate your access if you breach these terms or if we have to (legal request, security incident, etc.). On termination, you can request export of your data within 30 days.

11. Governing law

These terms are governed by the laws of Portugal, without regard to conflict-of-laws rules. Disputes will be resolved by the courts of Lisbon, Portugal — except that either party may seek injunctive relief in any court with jurisdiction.

12. Changes

We may update these terms. If we do, we’ll update the “Last updated” date below. For material changes, we’ll notify you in advance — by email if you have an account, or via a banner on the site.

13. Contact

Questions about these terms: legal@norruva.com
General contact: hello@norruva.com

Last updated: April 30, 2026